Terms and Condition
We accept the following payment methods:
- Credit cards (Visa or MasterCard)
- Interest free instalment plan from HSBC or BEA (12-month / 24-month)
- WeChat Pay
- Payment should be done by bank wire.
- After the confirmation of an order, payment should be made within 3 days and a notification should be sent to us. Otherwise, we reserve the right to offer the item to other customers.
- Purchased items will ONLY be sent after the payment clears.
- Shipment will be made within 3 working days after the receipt of the payment.
- All purchased items will be sent by FedEx with full insurance or requested shipping method. A tracking number will be provided through email.
- We do NOT ship to any P.O. Box address.
- Apart from the shipping charge, buyers should be responsible for all customs charges, taxes and handling fees, if applicable.
- We guarantee all the items we sell are authentic.
- A 6-month warranty is provided from the date of purchase. Customers should be responsible for all delivery costs.
- We do not provide warranty service for complicated watches.
- Our warranty does not cover bracelet, straps, case, crown, crystal / glass, water resistance, nor any damages caused by excessive wear or inappropriate use of the watch.
- If the watch is opened or modified by a third party, we reserve the right to discontinue the warranty.
Return policy (Applies Only to International Deal)
- If you are not satisfied with the watch received and would like to ask for a refund, a notification MUST be sent to us on the same day the watch is received. The item should be shipped to us within 3 days after the notification.
- Returned items must be sent by reliable courier with insurance. A tracking number should be provided to us.
- Money will be refunded as the selling price minus all the shipping charges & handling fees, if any.
- Refund will be done within 3 working days & will ONLY be done after the receipt of the returned items.
- Returned items must be in the same condition as supplied. Otherwise, the items would be non-refundable.